SysRunner works with enterprise equipment and solutions but no matter how advanced we get, we still need to help customers straighten out basic desktop issues. Here are some basic guides on how to secure a PC and remove malware.
BACKUP BACKUP BACKUP: This is an important time to note that there is just no substitute for a good backup. We recommend BackupAssist for servers and Carbonite for workstations. BackupAssist has a nice justification for running their software here.
Removing Malware: We are often asked tasked with removing viruses and malware from computers. If you are dealing with a virus we encourage you to contact us. If you want to go it alone (at your own risk) this article has very good information. If you are looking for a quick fix try using system restore, depending on how badly infected the machine is you may have to run system restore from safe mode. If this method appears to have worked we strongly recommend running a scan with MalwarBytes if it does not detect anything you are in good shape.
Recommended Products: SysRunner recommends running a backup program, antivirus, and antimalware. There is no substitute for a good backup, Carbonite fits the bill in most cases. For Antivirus we like the TrendMicro business products, they are the least intrusive and provide the same level of protection of the other major vendors, for anti-malware products MalwareBytes is a great product. We have tested all of these products extensively and we provide discounts to our loyal customers.